Maximize Your Impact At Customer Contact East 2026
Customer Contact East 2026, taking place April 12, 2026, at the Marriott Harbor Beach Resort & Spa in Fort Lauderdale, Florida, is a strategic forum for senior leaders driving customer experience, service innovation, and contact center performance. This event brings together decision-makers from retail, banking, insurance, healthcare, and technology sectors who are overseeing customer engagement budgets, evaluating new tools, and forming vendor partnerships to support evolving service delivery models.
The attendee profile includes directors, vice presidents, and C-suite executives who hold direct influence over technology investment, workforce strategy, and operational efficiency. These are the individuals responsible for aligning customer contact strategy with enterprise goals. For go-to-market teams, this presents a unique opportunity to engage with the buyers shaping spend decisions and long-term vendor relationships.
Early engagement is essential. Using the Vendelux enriched attendee list helps you identify the right stakeholders ahead of time, align your messaging with their priorities, and enter the room with awareness and clarity.
How Sales, Marketing and RevOps Teams Can Use This Attendee List
The enriched attendee list for Customer Contact East 2026 gives sales, marketing, and RevOps teams a concrete starting point for high-value engagement. By segmenting attendees by industry, role, and customer service responsibility, your teams can prioritize outreach to those making frontline or tech-stack purchase decisions.
Use attendee data to identify executives from strategic accounts and craft messaging that speaks directly to their service goals—such as automation, workforce management, or omnichannel integration. With insight into each contact’s job function and company role, teams can secure early conversations with those holding budget authority.
On-site, the enriched conference attendee list equips your reps with context to guide meaningful discussions and explore long-term solutions. After the event, follow up using personalized insights from the event to progress conversations and build lasting partnerships.
If your goal is to get more meetings with decision-makers in CX, support operations, or contact center tech, this list offers clarity and direction.
Timing Is Everything
Customer Contact East 2026 will take place on April 12, 2026. Given the size and seniority of the audience, Q4 2025 and early Q1 2026 are ideal for initial outreach. With Vendelux, your team can begin engagement months before the event—positioning you to schedule strategic meetings while calendars are still open.
Accessing the attendee list early enables sales and marketing to align outreach sequences with confirmed participation. Instead of reacting after the event has started, use this data to build relationships that are already progressing by the time attendees walk into the venue.
What’s Included In The Customer Contact East 2026 Attendee List?
Vendelux provides visibility into executives expected to attend Customer Contact East 2026 through a combination of organizer-sourced data and predictive insights. Clients can upload a list of strategic accounts to identify confirmed or likely attendees within those companies.
The enriched list includes each contact’s first and last name, job title, company name, company website, geographic location (city, state, and country), LinkedIn profile, verified email address, and phone number when available. This depth of information supports precise outreach, scheduling, and segmentation.
Where Is Customer Contact East 2026?
The event will be hosted at the Marriott Harbor Beach Resort & Spa in Fort Lauderdale, Florida, United States.
When Is Customer Contact East 2026?
Customer Contact East 2026 is scheduled for April 12, 2026.
What Type Of Event Is Customer Contact East 2026?
Customer Contact East 2026 is a business conference focused on customer experience strategy, contact center leadership, and service innovation. It features interactive sessions, strategic keynotes, executive panels, and peer-to-peer networking for professionals responsible for delivering service excellence at scale.
How Many People Attend Customer Contact East 2026?
The event typically brings together approximately 300 to 400 attendees, primarily senior leaders in customer experience, operations, and support from across North America. Most participants hold director-level roles or above, with a strong concentration of decision-makers from enterprise and upper mid-market companies.
